Privacy Policy

This policy explains what personal information Cosmolife Nutrition collects when you visit or shop at cosmolifenutrition.com, how we use it and the choices you have.

Information we collect

When you place an order or create an account, we collect your name, phone number, email address, billing and delivery address, and your order details.

When you contact us, we keep your message and the contact details you give us so we can reply.

When you browse the site, we automatically collect some technical information, such as your browser and device type, IP address, the pages you view and how you arrived at our site. We collect this using cookies and similar technologies.

How we use your information

We use your information to:

process, deliver and support your orders, including confirming orders by phone or message;
reply to your questions and requests;
send order updates, such as confirmation and tracking emails;
send you news and offers, only if you have signed up to receive them;
prevent fraud and keep our site secure; and
understand how the site is used, so we can improve it.

Who we share it with

We share only the information needed for each purpose with trusted service providers who help us run the store, such as:

courier companies, to deliver your order;
our website hosting and email service providers; and
analytics and advertising services, such as Google and Meta, to understand site use and measure our marketing.

We do not sell your personal information. We may also share information where the law requires it, or to protect our rights and our customers.

Cookies

Cookies are small files stored on your device. We use them to keep your cart working, remember your preferences and understand how our site is used. You can block or delete cookies in your browser settings. If you do, some parts of the site, such as the cart, may not work properly.

Marketing

If you subscribe to our emails, you can unsubscribe at any time using the link at the bottom of any email, or by writing to us.

How long we keep it

We keep order information for as long as we need it for our records, accounting and legal obligations. You can ask us to delete your account and personal information at any time, unless we must keep it by law.

Your choices

You can ask to see, correct or delete the personal information we hold about you. Email support@cosmolifenutrition.com and we will respond as soon as we can.

Children

Our site is not intended for children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Contact

Cosmolife Nutrition, 79 M, Block 2, PECHS, Lakhani Street, Khalid Bin Waleed Road, Karachi 75400 Email: support@cosmolifenutrition.com Phone: +92 21 345 20660